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500 Error
If your site occurs a 500 Internal Server Error the most common are php settings in your...
Views: 41
How can I backup MySQL Databases?
This can be used to back up a database. 1. Export A MySQL Database This example shows you how...
Views: 30
How can I find my local IP address?
Your local IP address is the one your computer shows when you are connected to the internet, this...
Views: 29
How do I access cPanel?
To access your cPanel you can simply open up internet explorer and navigate to:...
Views: 37
How do I access my Webmail?
To access your email from any active web connection: 1)Navigate to...
Views: 29
How do I configure Spam Assasin?
To configure Spam Assassin 1. Click on the Spam Assassin link in the Mail area. 2. Click...
Views: 22
How do I create a Mailbox? (email address)
Log onto your cPanel (http://www.yourdomain.com/cpanel). Click Mail Manager. Click Add/Remove...
Views: 33
How do I edit my MX Entry?
cPanel manages your e-mail through its own mail server. However, by altering your MX (Mail...
Views: 9
How do I Enable or Disable the Spam box?
The Spam Assassin Spam Box is a separate mail folder called "spam". If enabled, all...
Views: 31
How do I increase the PHP Memory Limit?
Create  a blank text file called php.ini (if one doesn't already exist).Put the following...
Views: 25
How do I setup Outlook?
Then choose "Add a new e-mail account". Choose the method you would like: IMAP...
Views: 49
How do I upload my Website?
The best option for this is FTP (File Transfer Protocol). You can find many free applications...
Views: 33
How many emails can I send?
You can send a maximum of 250 emails* per domain name per hour. If you exceed that limit you will...
Views: 38
How to add a php.ini to my public directory?
If you do not have a php.ini already in your public_html directory. You can follow the below...
Views: 63
Password refused whatn trying to access Email.
If you are trying to access your e-mail and get the error saying your password is incorrect don't...
Views: 26
SSL: Generating Private Key and CSR for your Web site.
Follow these instructions to generate a Private Key and CSR for your Web site. 1. The first...
Views: 19
What is Port 26 SMTP?
More and more ISP's (Internet Service Providors) are filtering outbound port 25 (SMTP)...
Views: 52
What is the max email attachment size?
The maximum attachment size when sending/receiving emails is 15MB
Views: 29

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