| Portal Home | Client Area | Announcements | Knowledgebase | Support Tickets | Downloads |
Knowledgebase
You are here: Portal Home > Knowledgebase > General Support Questions
The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Articles
500 ErrorIf your site occurs a 500 Internal Server Error the most common are php settings in your... Views: 41 |
How can I backup MySQL Databases?This can be used to back up a database. 1. Export A MySQL Database This example shows you how... Views: 30 |
How can I find my local IP address?Your local IP address is the one your computer shows when you are connected to the internet, this... Views: 29 |
How do I access cPanel?To access your cPanel you can simply open up internet explorer and navigate to:... Views: 37 |
How do I access my Webmail?To access your email from any active web connection: 1)Navigate to... Views: 29 |
How do I configure Spam Assasin?To configure Spam Assassin 1. Click on the Spam Assassin link in the Mail area. 2. Click... Views: 22 |
How do I create a Mailbox? (email address)Log onto your cPanel (http://www.yourdomain.com/cpanel). Click Mail Manager. Click Add/Remove... Views: 33 |
How do I edit my MX Entry?cPanel manages your e-mail through its own mail server. However, by altering your MX (Mail... Views: 9 |
How do I Enable or Disable the Spam box?The Spam Assassin Spam Box is a separate mail folder called "spam". If enabled, all... Views: 31 |
How do I increase the PHP Memory Limit?Create a blank text file called php.ini (if one doesn't already exist).Put the following... Views: 25 |
How do I setup Outlook?Then choose "Add a new e-mail account". Choose the method you would like: IMAP... Views: 49 |
How do I upload my Website?The best option for this is FTP (File Transfer Protocol). You can find many free applications... Views: 33 |
How many emails can I send?You can send a maximum of 250 emails* per domain name per hour. If you exceed that limit you will... Views: 38 |
How to add a php.ini to my public directory?If you do not have a php.ini already in your public_html directory. You can follow the below... Views: 63 |
Password refused whatn trying to access Email.If you are trying to access your e-mail and get the error saying your password is incorrect don't... Views: 26 |
SSL: Generating Private Key and CSR for your Web site.Follow these instructions to generate a Private Key and CSR for your Web site. 1. The first... Views: 19 |
What is Port 26 SMTP?More and more ISP's (Internet Service Providors) are filtering outbound port 25 (SMTP)... Views: 52 |
What is the max email attachment size?The maximum attachment size when sending/receiving emails is 15MB Views: 29 |
Powered by WHMCompleteSolution